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JAVA & CTI

  
 

JAVA 

With its power, portability and popularity among software developers, Java is the logical choice for developing new Computer Telephony Integration (CTI) applications. The Java telephony API (JTAPI) defines access to the following CTI functions: call control, telephone physical device control, media services for telephony, and administrative services for telephony. 

CTI 

According to Michael Bayer, CTI expert and author of CTI Solutions and Systems: How to Put Computer Telephony Integration to Work (McGraw Hill Professional Publishing, 1997), 
"Over the last few years most day-to-day tasks have migrated from the physical desktop to the computer desktop.  But despite the obvious synergy between computers and telephones, few people have access to this type of integration. Why? Because the call processing code used to control existing telephone networks was not originally designed to provide a full- featured computer telephony integration (CTI) interface." 
"The development of call processing implementations like IntraSwitch, that are designed around a standards-based CTI model, make it easy to tightly integrate telephone systems and customized telephony software for the first time." 

JAVA-Based CTI and Netergy 

The Netergy CTI SDK is the first development environment Java developers can use to create Java-based CTI applications.
One of the primary benefits of JTAPI applications is their platform independence. JTAPI-based applications will operate on any telephony product with a JTAPI interface that can include individual analog, digital and IP telephones, PBXs, computer telephony servers, VoIP products (gateways, media servers, call controllers), and other CTI software applications.
"Written completely as a Java based server-side application, 8x8's Netergy is the first commercial implementation of a soft PBX to utilize JTAPI," says Dave Douglas, Chief Technologist, Network Service Provider Division, Sun Microsystems. "The Netergy instantiation of JTAPI shows that developers can use the API to build feature-rich, shrink-wrapped applications, leveraging development effort over many projects thus reducing development time."

The Netergy CTI SDK with a virtual Symphony Media Hub allows you to build and test your CTI and JTAPI applications, immediately.

For More Details ...

... on CTI and the opportunities available within the CTI industry, refer to Michael Bayer's Website at http://www.ctexpert.com.
To download industry whitepapers and other technical details regarding the Netergy iPBX advanced telephony system (ATS), refer to the 8x8 Website.
Note: the difference between the Netergy CTI SDK v1.1b and IntraSwitch CTI SDK v1.1 is simply a name change. In fact, the software still reflects "IntraSwitch" references throughout, due to the timing of the v1.1b release.

A Netergy CTI SDK v2.0 release, with added features and functionality, will be available no later than June 2000. Please check the 8x8 Website regularly for updates to this SDK release.

Copyright 2000. All rights reserved.